Welcome to Attarhouse.pk! By accessing or using our website, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.
1. General Terms
✅ Acceptance of Terms: By using this website, you agree to comply with these terms. If you do not agree, please refrain from using our services.
✅ Modifications: Attarhouse.pk reserves the right to update these terms at any time. Continued use of our website after changes means acceptance of the new terms.
2. Products & Orders
🔹 Product Availability: All products listed on our website are subject to availability. In case of an out-of-stock item, we will inform you and offer alternatives.
🔹 Pricing Policy: Prices are listed in PKR and may change without prior notice. Discounts and offers are valid for a limited time.
🔹 Order Confirmation: Once an order is placed, you will receive a confirmation email. If we cannot fulfill your order, we will notify you and process a refund if applicable.
🔹 Right to Cancel: We reserve the right to cancel or refuse any order due to pricing errors, fraud suspicion, or unauthorized transactions.
3. Payments & Billing
💳 Payment Methods: We accept payments through “COD, Bank Transfer”.
💰 Secure Transactions: We use secure payment gateways to process transactions safely.
❌ Payment Failure: If a payment fails or is declined, the order will not be processed.
4. Shipping & Delivery
🚚 Delivery Time: Orders are processed within 24-48 hours and delivered within:
- Karachi: 2-3 working days
- Other Cities: 4-6 working days
📦 Shipping Charges: Fees vary based on the location and will be displayed at checkout.
⚠️ Delays: Unforeseen circumstances such as weather conditions, strikes, or natural disasters may cause delivery delays.
5. Returns & Exchanges
🔄 Return Window: You can return or exchange products within 7 days of receiving them.
✔ Eligibility: Products must be unused, unopened, and in original packaging.
❌ Non-Returnable Items: Opened attars, discounted items, and custom orders cannot be returned.
📩 Return Process: Email us at info@attarhouse.pk with order details and pictures for return approval.
6. Intellectual Property
📌 Ownership: All content, including logos, images, product descriptions, and designs, is the intellectual property of Attarhouse.pk and may not be copied, reproduced, or distributed without permission.
7. Limitation of Liability
🚫 No Guarantees: While we ensure product quality, individual scent preferences may vary, and we do not guarantee specific personal experiences.
🛡 Website Use: We are not responsible for any damage, virus attacks, or technical issues resulting from website usage.
8. Privacy Policy
🔐 Your personal information is collected and stored securely. We do not share or sell your data to third parties. Read our Privacy Policy for details.
9. Governing Law
📜 These Terms & Conditions are governed by the laws of Pakistan. Any disputes arising will be handled in accordance with local jurisdiction.
10. Contact Us
For any queries regarding these terms, feel free to reach out:
📩 Email: info@attarhouse.pk
📞 Phone: +92 302 2560951
💎 Attarhouse.pk – Your Trusted Destination for Premium Fragrances! 🚀
